- Name: Nehemiah Karuwo
- Position : Project Manager
- Date of Birth: 29/03/1973
- Nationality: Zimbabwean
Total Years of Experience: 23 Years
Skills Matrix
Category |
Technology |
Years Experience |
Level (1-5) 5= Expert |
Last Used Year or Current |
Application & Tools |
Β· MSCRM, Pivotal, |
7 |
5 |
Current |
Business Intelligence |
Β· NAV Account Schedules, Β· ZAP Β· SQL Server Analysis Services(SSAS), SSIS,SSRS Β· Tableu Β· Qlik Sense Desktop, QlikView Β· Qlik Sense Server |
5 8 8 3 |
5 5 5 5 |
Current Current Current Current |
Microsoft Dynamics CRM |
Β· MSCRM, Pivotal, Salesforce |
3 |
4 |
Current |
Databases |
Β· SQL Server, Oracle |
17 |
5 |
Current |
ERPs |
Β· NAV Β· SAGE Β· SAP Basis Β· ORACLE-Business Suite |
17 3 |
5 5 |
Current 2003 |
Hardware |
Β· Servers, Routers, Printers, Modems, |
16 |
4 |
Current |
Methodologies |
Β· Application Development, CASE, Rapid, SDLC, Prototyping, SURE Step |
17 |
5 |
Current |
Network & Server Hardware |
Β· VPN, VMWare |
5 |
4 |
Current |
Network Protocols |
Β· Physical, Data Link Layer, Network, Transport , Session and Application |
16 |
4 |
Current |
Operating Systems |
Β· Windows ,SCO Unix, Linux |
16 |
5 |
Current |
Programming Languages |
Β· .net , vb 6.0,C/SIDE, Basic C++ |
Current |
||
|
Scripting Language |
Β· Unix Shell, Code Units |
10 |
3 |
Current |
Project Management
As partial fulfilment of the Masters in Business Administration (MBA) Course, I successfully undertook a Project.
Dissertation Title: βARE EFFECTIVE PROJECT MANAGEMENT TECHNIQUES THE KEY TO SUCCESSFUL SOFTWARE DEVELOPMENT PROJECTS IN ZIMBABWE?β
Management Courses covered:
- Elements of Project Cycle Management (definition, need, application, etc), Project planning, Project design.
- Work Breakdown Structures (WBS)and The logical Framework Matrix (LFM)
- Project Leadership and Team Members, Successful project teams.
- Analytical techniques for managing projects:
- Network Analysis Techniques (CPM/PERT).
- GANTT Charts.
- Budgeting/inputs and costs/Resource Allocation.
- Project Implementation, Control and Appraisal.
- Monitoring and Evaluation (M & E)
- Logistics of a project/product/service.
- Project /Business Meetings.
After successful completion of the course, I developed a passion for Project Management and proceeded to do a dissertation focusing on this subject area (See Dissertation Title above). I have also had the opportunity to apply the project management skills in the various projects, which I have successfully implemented as a project manager.
Work Experience
- Company: AdvanceNet Pvt (Ltd)
Position: Professional Services Consultant
Date: April 2010 to date
Duties and Responsibilities
- Project Scoping and documentation of customer requirements and identification of customizations required including advising the customers on the best practices for implementing a solution.
- Microsoft Dynamics NAV Project Implementation on Version5, Version6, Version7 and Version8 Platforms for Manufacturing, Petrochemical, Retail, Warehousing and Consulting organizations.
- Documenting Change Requests and Implementation.
- Systems Analysis and documentation
- Standard Operating Procedures Documentation and Business Process Management.
- Project Management.
- Installation and configuration of client software to users on a network.
- Setting up authorization levels and allocating them to users in Microsoft Dynamics Navision depending on job roles
- Troubleshooting on user error postings and passing reversing entries using the General Journal functionality in Microsoft Dynamics.
- Modifying and customizing system reports in line with organizational requirements.
- Evaluate advice and implement new systems, hardware and software for Microsoft Dynamics Navision and related systems.
- Data Migration and Take-On (Financials, Purchases & Payables, Sales & Receivables, Inventory & Bills of Materials).
- Dry Run Testing, Technical Training, End User Training and deployment.
- Managing communication to clients and updating progress on support jobs and closing them upon prior to testing and approval by clients
- Internal Support on ERP , CRM Systems and Business Intelligence
- Microsoft SQL Stack (SSIS, SSAS and SSRS)
- SQL Server 2012 and T-SQL
- Visual Studio Business Intelligence Development Studio (BIDS)
- SQL Server Management Studio (SSMS) - database management
- ETL Packages and Roles
- Pivots and Cubes
- Business Intelligence Consultant on Jet Data Manager, Jet Essentials, Power BI
- Developing visualizations/Dashboards on Management Reports
- Developing Business Process in Flow centric
- Technical support on SQL Server(Database creation, user roles, backups and restores)
- Performing Pre-Sales Demonstrations to prospective clients
- Company: Pioneer Corporation Africa
Position: Group Information Systems Manager
Date: January 2007 β December 2009
Duties and Responsibilities
- Project Manager in all software implementations including Microsoft Dynamics Navision, Freight ware, Fleet Logic, Pragma Onkey Systems, e-ticketing systems implementation and roll out to other stations.
- Overall in charge of ICT Projects within the PCA group in Southern Africa Region with a total of seven Strategic Business Units and several depots.
- Identifying user requirements and facilitating customizations in Microsoft Dynamics Navision
- Providing overall support and leadership of the ERP system and other systems (Navision, Freightware, e-ticketing for the Passenger Division)
- Providing overall information on software and/or database support of various systems on various operating platforms (MS and UNIX)
- Annual Group ICT Strategic plans and implementation
- Administer and support the operating systems and databases (including system recovery on all systems)
- Evaluate, advise and implement new systems, hardware and software for Microsoft Dynamics Navision and related systems
- Production of Project Charters and Implementation plans for the various projects in the group
- Systems Analysis and documentation
- Installation and configuration of client software to users on a network.
- Setting up authorization levels and allocating them to users in Microsoft Dynamics Navision depending on job roles
- Troubleshooting on user error postings and passing reversing entries using the General Journal functionality in Microsoft Dynamics.
- Accounts schedule preparation and training other users on the production of these.
- Supervising the Daily backups of the Microsoft Dynamics Navision database and offsite storage.
- Supervise the Periodical restoration of the database to verify the usability of the backups.
- Drafting user manuals to suit the organizationβs needs and operations.
- Drafting and documenting user requests forms to manage changes to the system.
- Documenting user requests and liaising with the consultants.
- Setting up procedures to enhance system consistence.
- Modifying and customizing reports to suit system users.
- Company: Total Zimbabwe
Position: Information Systems Manager
Date: September 2004 β August 2006
Duties and responsibilities
- Championed the connectivity of all Total Zimbabwe Depots to Head Office for central processing on all networked applications (WAN), I played a leading role in managing all I.T projects in line with requirements by Head Office in France. Responsible for the IT Policy formulation and implementation. Lotus Notes Installation and support. Systems upgrade i.e. Migration of SUN Systems from a Solaris platform to Windows 2003 Server on an MS SQL Database. DRP formulation and implementation
Achievements
- Successfully championed the upgrade/migration of SUN Systems from a Solaris environment to a MS Windows Platform on MS SQL server database.
- Introduced IT Policies and IT Strategic Plans to guide the orgnisation regards the use of IT Systems and giving feedback on new IT Trends.
- Successfully implemented the Smartcard Fuel System for use at the Total Depots and at all service stations countrywide.
- Company: Schweppes Zimbabwe Limited
Position: Group Information Systems Manager
Date: July 2002 β August 2004
Duties and responsibilities
- I was the Project Manager during the installation of a new Financial and Distribution System - Microsoft Dynamics NAVISION) the requirements/ needs analysis stage up to the GO LIVE phase.
- Documentation of all process flows using CASE, UML tools.
- Facilitated Joint Application Design (JAD) sessions with users during the diagnostics phase.
- Fully participated in the Project Charter Documentation and implementation plan for Microsoft Dynamics Implementation and the subsequent stages of the Sure Step Methodology .i.e Systems Analysis, Design Phase, Development and Testing, Implementation, Deployment, Monitoring and evaluation
- Citrix Server Installation and setup
- SQL Database Administration and Navision System Administration
- Defined and set up authorization levels in Microsoft Dynamics Navision for the wide range of users
- Customized user menus and coding using C/SIDE, C/AL Programming
- Facilitated depot connectivity after change over, very minimal downtime was experienced
- Server room upgrade to meet international standards( raised roof, air-conditioned, fire proof, UPS)
- Held two positions as IS Manager and IT Representative for the Coca-Cola Company and able to cope with requirements
- User Training and development
- Documentation of critical procedures and system process flow charts
- IT Policy formulation and Disaster recovery Plan documentation, implementation and testing
Achievements
- Successfully implemented Microsoft Dynamics from the onset with the General Ledger, Payables, Receivables, Inventory, Fixed Assets, Cashbook fully functioning on the first day of GO LIVE.
- I was part of team that successfully customized the Manufacturing Module to suite Schweppes Requirements.
- I offered effective training that ensured a smooth changeover from JD Edwards to Microsoft Dynamics.
- Successfully migration of data from JD Edwards to Microsoft and the eventual data importation using the data port functionality in Microsoft Dynamics.
- Leading role in connecting depots located throughout the country to Head Office for Microsoft Dynamics Access via Citrix and other networked applications
- Company: Pinsoft management Consultants
Position: Snr Microsoft Dynamics- Navision Consultant
Date: October 2001 β June 2002
Duties and responsibilities
- Fully participated in the Project Charter Documentation and implementation plan for Microsoft Dynamics Implementation and the subsequent stages of the Sure Step Methodology .i.e. Systems Analysis, Design Phase, Development and Testing, Implementation, Deployment, Monitoring and evaluation.
- Overall in charge of Microsoft Dynamics Navision implementations at all customer sites implemented i.e. at Pinsoft, ZFC, Chemplex Corporation, George Elcombes and Red Cross Society
- Preparation of process flows using the various modeling tools UML, CASE and the preparation of functional requirements document for all the sites implemented.
- Planning and analyzing high-level software strategies and solutions for clients through business functional and technical expertise
- Microsoft Dynamics Navision demonstration preparation and presentation to prospective clients, pre-sales.
- Microsoft Dynamics Navision Installation β server and clients
- Designed and implemented backup strategies for client systems
- Providing day-to-day support on Microsoft Dynamics Related issues.
- Participation in Project Meetings and chairing some for the specific sites I managed.
- Analyzing and following up on customer logs, prioritizing the request logs and implementing the required changes.
- Designed and implemented backup strategies for client systems
- Assisted in researching potential vendors of software applications
- Supervised the maintenance, repair and performance tuning of applications
- Implemented a currency management system, INTRAFIN at the Reserve Bank of Zimbabwe
Achievements
- Successful implementation of Microsoft Dynamics at various client sites.
- Documentation and production of user manuals to suit the organizationβs needs and operations.
- I was a senior consultant providing guidance and coaching to a team of other junior consultants who in turm implemented successful Microsoft Dynamics Implementations.
- Setting up a Help Desk System to capture user issues/logs and allocating them.
- Successful pre-sales demonstrations that earned Pinsoft numerous projects
- Modifying and customizing Navision reports to suit system user requirements.
- Successfully implemented a currency management System for the Central Bank of Zimbabwe.
- Company: Art Corporation Limited
Position: Group Information Systems Manager
Date: July 1999 β September 2001
Duties and responsibilities
- Implementation and rolling-out Sage CS3 to all Art Corp depots across the country. Systems reengineering and documentation using process flows. WAN and LAN support. Unix Operating System Administration., shell scripting. Windows OS installations and administration, Active Directory.IT Policy formulation and implementation. Successfully integration of sub-ledgers to the nominal ledger. Training of users on SAGE products, Office Applications. Consolidation of financial information from the various business units. Successfully implementation of systems in line with the millennium problem, this was successfully done on all applications. Backup strategy implementation on all applications and user data.
Achievements
- Successful implementation of SAGE CS3 at Head Office, Strategic Business Units.
- Successful rollout of SAGE CS3 to depots.
- Implemented the WAN for the group on fiber and on leased lines.
- Implementation of patches to update system to cater for the potential millennium problem.
- Company: Air Zimbabwe Corporation
Position: Snr SAP R/3 Basis Administrator
Date: June 1998-June 1999
Duties and responsibilities
- Transformed the I.T. department to a solid one with members who had various technical skills example Analysts, ABAP/4 Programmers and data captures. First line of support on BASIS issues. Drafted and implemented my first Disaster Recovery Plan on an SAP environment. Drafted operating procedures in collaboration with department heads. Establishment of an effective transport system across the 3-tier SAP System (Development Testing, Quality Assurance and Production environments and updating changes across this platform. Successful configuration of the Online Service System (OSS) and Early Watch Facilities for remote support. Implemented any SAP program changes to the production systems. Incorporation system patches on the test and quality assurance system before implementing in the production system
- Company: Delta Beverages
Position: Senior Applications Support Specialist
Date: June 1998-June 1999
Duties and responsibilities
- Systems procedure documentation. Systems Analysis and Design. Database Administration β ORACLE and SQL. Unix Operating System Administration., shell scripting. Microsoft Exchange support, installations. Being able to understand business requirements before applying technical solutions. Sound technical support in all Delta Divisions. Programming on applications for preparedness against the millennium bug. Troubleshooting on hardware and software. Backing up all application systems on a daily basis. Provided the link between the applications department and the technical department. Successfully conducted the CBT (Computer Based Training) Centre at Mandel Training Center with respect to Microsoft office Suite.
- Education
- Master of Business Administration β University Of Zimbabwe.
- Bachelor of Science β Computing Science and Statistics - University Of Zimbabwe .Awarded the University Book prize for the Best Student in the Faculty of Science
- University of Cambridge - Advanced Level
- University of Cambridge β Ordinary Level
- Courses Attended
- Oracle Technical Core Competence NT
- Oracle Database Administration
- Workbench Organizer/ Transport System Upgrades
- Going Live Core Competence
- Analyst Technical Microsoft Dynamics NAV
- Implementing and Maintaining MSSQL Server Reporting Services
- SAP Basis Overview
- Microsoft Windows NT for Administrators
- Qlik Sense Administration
- Qlik Sense Management Console
- Qlik Sense Data Visualizations
- ZAP BI Data Modelling
- ZAP Business Analytics
- Jet Enterprise
- Jet Essentials
- Jet timeXtender (Data Manager)
- Microsoft Power BI
- BI Best Practice
- Sage
- Presentation Skills
- Finance for non-Finance Managers
- Negotiating Skills
- Written Communication and Report Writing
- Team Building
- Certifications
- MCP - Microsoft Certified Professional
- Oracle Technical Core Competence NT
- Oracle Database Administration
- Workbench Organizer/ Transport System Upgrades
- Going Live Core Competence
- Analyst Technical Microsoft Dynamics NAV
- Training Facilitated
- Microsoft Dynamics NAV ( Financial Management, Trade, Inventory Management, Production, Services
- Qlik Business Analytics
- ZAP BI Data Modelling
- ZAP Business Analytics
- Jet Enterprise
- Jet Reports
- Qlik Sense Administration
- Qlik Sense Management Console
- Qlik Sense Data Visualization
Certification:
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes myself, my qualification, and my experience, I understand that any willful misstatement described herein may lead to my disqualification or dismissal , if engaged.
------------------------------------------------------ Date: 01/05/2018
Signature of staff member or authorized representative of the staff Day/Month/Year
Full name of authorized representative: Nehemiah Karuwo